Terms & Conditions

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General

The content within this website is for general informational purposes only. We make no representation or warranties of any kind, express or implied. This information may be subject to change without notice.
Hereby, the term “Nicola Scovenna”, “us”, “we” or “our” refers to the owner of the website. The latter is registered with the Chamber of Commerce of Livorno:

  • Nicola Scovenna NCC – Private car hire with driver Reg. N°: 155047
  • Headquarters: Via Romita 23, Loc. Stagno 57014 Collesalvetti – LIVORNO – Italy
  • VAT identification number: 01752870491 (P.IVA)

All persons who access, browse and use our website and/or complete a reservation, agree to comply with and be bound by the following terms and conditions.

Nicola Scovenna NCC cannot be held liable for the loss or damage of personal belongings. Furthermore, we would like to point out that driver-guides are not allowed by Italian law to accompany you or act as a tour guide in any way once you exit the vehicle as a license is required.

 

Travel Agency Authorization

PTOLEMY TRAVELS SRL – Travel agency owned by Nicola Scovenna

Via Aiaccia 37/A – Loc. Stagno

57014 Collesalvetti – LIVORNO, Italy.

VAT identification number: 01844610491 (P.IVA)

Reg. N°LI-163182 Chamber of Commerce of Livorno

 

Contract

Our booking module is merely an invitation to treat. By completing and sending said module you the costumer make an offer, thereby agreeing to the price of the service previously negotiated. The offer will be accepted on our behalf when or if you receive an email containing a confirmation voucher. At this point a binding contract will have been formed and both parties are responsible to perform their duties.

Driver-guide Competencies

When you book a shore excursion, a fluent English speaking driver-guide will be provided.

Driver-guides will be able to provide running commentary of the territory, be knowledgable about museums, churches, and other attractions.

For tranfers we are only able to guarantee a licensed driver with basic English skills. We thus cannot guarantee the same experience as with a fluent English Speaking driver.

We would like to point out that driver-guides are not allowed by Italian law to accompany you or act as a tour guide in any way once you exit the vehicle as a special license is required. If you desire a tour guide, please indicate this request in the “Additional Info or Special Requests” section of the contact module.

Payment & Cancellations

Payment of the service can be done in two ways.

1.  At the end of the service in cash (Euro): you will need to fill out the entire form and we will require your credit card details in order to hold the booking. We assure you we will not charge anything to your card. You will receive a confirmation voucher after the form has been completed.

2.  In advance through PayPal (5% surcharge): you will need to fill out the form, however no credit card details are needed. In this case you will receive a payment request from PayPal via email. Please be sure to use the same email linked to your PayPal account. You will receive a confirmation voucher once the payment has been confirmed.

All cancellations must be communicated by email to nicola.scovenna@gmail.com. The date on which the email is sent and received (not when we read it) will determine the cancellation fees. Regardless of payment method these are our charges / reimbursements:

  • More than 7 days – no charge

  • From 7 days to 48 hours – 50% of the price

  • 48 hours or “no show” – 100% of the price

We will not charge you or we will reimburse you if the service is cancelled due to force majeure, i.e. natural disasters, war or any other event beyond our control (e.g. if the ship does not dock or any serious delay).

Security Policy

We take very great care to ensure that any personal information you enter on our website is kept safe. We use appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction.

Our website features SSL (Secure Sockets Layer) with a digital certificate to enforce a minimum of 128-bit encrypted sessions.

Privacy Policy

Nicola Scovenna NCC, under the Legislative Decree 196/2003, informs its users that the data given is collected and held by the company solely in accordance with the obligations provided by the law.

Personal information will not be used for commercial purposes.

In conformity with the above mention decree, you have the right to request from us:

  • The existence or non existence of your data and its origin;

  • The cancellation of your data within reasonable time;

  • An update, amendment or integration of your data.